top of page

Frequently Asked Questions.

This FAQ may help answer some of your questions regarding Indianapolis Animal Urgent Care. Feel free to call if you have any additional concerns or questions.

  • Do I need an appointment?
    You do not need an appointment. We do however recommend you to register online or call before arrival to go over what to expect when visiting IAUC and answer any preliminary questions you may have.
  • Where are you located?
    827 S East St. Indianapolis, IN 46225 Indianapolis Animal Urgent Care is located on East Street in the Fletcher Place neighborhood, adjacent to Fountain Square. We're just next to the intersection of S. East St. and McCarty St. We're across the street from Eli Lilly campus. We're just a single turn off of the highway coming from either South I-65/I-70 or North I-65. Free parking is available in our parking lot adjacent to the left side of the building as well as free street parking directly in front.
  • Are you affiliated with any veterinary clinics, hospitals or corporations?
    No, IAUC is independently owned and operated. We have no financial incentive to recommend or refer to any particular hospital or facility. Our relationships with surrounding area veterinary care providers is extremely important to us and we aim to provide easy, uncomplicated records for other veterinarians whether they be your primary or referral care to continue your care as or if needed.
  • What payment methods do you accept?
    We accept most major credit cards including Visa, MasterCard, Discover, American Express as well as bank debit cards, CareCredit, Scratchpay and cash. We do not accept personal checks, business checks. Scratchpay can be applied to at CareCredit can be applied to at
  • What if I cannot afford treatment?
    We will do our absolute best to stay within whatever budget or financial constraints you may have. Please be open about your concerns and forward with what you are comfortable with and we will help you determine the best plan for you and your pet's care. We do not have payment plans and utilize CareCredit and Scratchpay to handle those with payment plan needs. Scratchpay can be applied to at CareCredit can be applied to at
  • How much does it cost?
    The examination fee is $128. Any diagnostic testing, treatments or dispensed items are additional. All fees are due at the time of service. The staff can give you an estimated expected cost for diagnostics and/or treatments. Some procedures such as emergency surgery require deposits prior to services rendered.

Need immediate assistance? 

bottom of page